Privacy Policy
This Privacy Policy explains how Averndell™ collects, uses, shares, and protects information when you visit averndell.com, communicate with us, or make a purchase.
1. Information We Collect
Depending on how you use our store, we may collect information such as:
- Name, billing address, shipping address, email address, and telephone number.
- Order, purchase, return, and customer service information.
- Device, browser, IP address, and website usage information.
- Payment-related information processed by our payment service providers.
2. How We Use Information
We may use information to process orders, provide customer support, arrange delivery, communicate order updates, improve our website, prevent fraud, maintain security, and comply with applicable legal obligations.
3. Payments
Payment information may be collected and processed by third-party payment service providers. We do not ask customers to send complete payment card details to us by email.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential site functions, remember preferences, understand site usage, and improve the customer experience.
5. Sharing of Information
Information may be shared with service providers where necessary to operate our store, including payment processors, shipping providers, technology providers, analytics providers, and customer service providers.
6. Data Retention
We retain information for as long as reasonably necessary for order processing, customer service, recordkeeping, legal compliance, dispute resolution, and legitimate business purposes.
7. Data Security
We use reasonable administrative and technical measures intended to help protect information. However, no method of transmission or electronic storage can be guaranteed to be completely secure.
8. Your Choices and Rights
Depending on your location, applicable law may provide rights relating to access, correction, deletion, or use of personal information. You may contact us to submit a privacy-related request.
9. Third-Party Services
Our website may contain or use services provided by third parties. Their privacy practices are governed by their own privacy policies and terms.
10. Changes to This Policy
We may update this Privacy Policy when our practices, services, or legal requirements change. The current version published on our website will apply.
Operated by: Shanghai Huoyiwo Network Technology Co., Ltd.
Unified Social Credit Code: 91310116MAKB0L2Q6K
Registered Address: No. 1500 Tingwei Road, Jinshan District, Shanghai, China (Shanyang Economic Community)
Email: service@averndell.com
Phone: 15999614369
Business Hours: 8:00 AM – 10:00 PM Daily