Shipping Policy

Shipping information for Averndell™ orders.

We work to prepare and dispatch customer orders as efficiently as possible. Shipping times may vary based on destination, carrier activity, order volume, and other circumstances.

Order Processing

Orders are reviewed and prepared before shipment. Processing times may vary depending on the product, order volume, weekends, holidays, inventory availability, and verification requirements.

Delivery Estimates

Estimated delivery information may be shown during checkout or provided after shipment. Delivery estimates are not guaranteed and may be affected by the carrier, customs processing, weather, transportation conditions, or other circumstances outside our direct control.

Shipping Address

Customers are responsible for providing a complete and accurate delivery address. Please contact us as soon as possible if you notice an error in your shipping information.

Tracking Information

Where tracking is available, tracking details may be provided after dispatch. Carrier systems may require additional time before tracking information becomes active.

Delayed Shipments

If your shipment experiences an unexpected delay, please contact our support team. We will review available tracking and order information and assist where reasonably possible.

Lost or Missing Deliveries

If tracking shows a delivery issue or your order has not arrived within a reasonable period, please contact us with your order information so the matter can be reviewed.

Customs, Duties, and Taxes

International shipments may be subject to import duties, taxes, customs procedures, or other charges imposed by the destination country. Where applicable, these may be the responsibility of the recipient.